CUSTOMER RELATIONSHIP MANAGEMENT
Transform Your Customer Engagement from Reactive to Revenue-Driven.
Integra unifies every customer interaction across your organization, enabling stronger relationships, higher conversions, and smarter decision-making. From lead generation to post-sales service, it empowers teams to manage customers faster, more efficiently, and with greater clarity than ever before.
Integra CRM to manage leads, engage with clients, and close deals. Integra CRM is a one-stop free CRM tool for businesses that are looking for complete control over their sales process - from lead acquisition to customer service.
Why Do You Prefer Integra CRM?
Innovations for the future of CRM.
With over 15 years of CRM expertise, Integra understands every stage of business growth. From startups shaping their first sales process to enterprises managing complex customer journeys, we’ve seen it all. That’s why Integra CRM supports you today, strengthens your teams tomorrow, and keeps you future-ready.
Integra CRM isn’t just different—it’s built smarter.
Traditional enterprise CRMs may be powerful, but they often sacrifice usability for complexity, forcing teams to adapt their processes to the software. Integra CRM flips that model—delivering power without overwhelm, security without slowdown, and the flexibility to work the way your teams already operate.
Why do customers like Integra CRM?
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Secure and reliable
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Mobile accessibility
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Quick onboarding
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Customer support
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No hidden costs. No contracts.
Build it your way
No two businesses operate the same way—so your CRM shouldn’t either. With Integra’s Developer Tools, you can tailor the platform to match your exact workflows by creating custom modules, fields, buttons, related lists, automations, and rules, while extending functionality through scripts, integrations, and custom UI components. Your CRM adapts to you—not the other way around.
Flexible across the entire sales lifecycle
Integra CRM gives your team complete visibility across the entire customer journey—from lead generation and qualification to conversion, retention, and long-term loyalty. With purpose-built modules for Leads, Contacts, Accounts, Deals, Activities, and Support, your team can track every engagement, optimize pipelines, identify up-sell and cross-sell opportunities, and gain deep insights into customer behavior, ensuring every process works together to create a seamless revenue engine.
Integra CRM is built for the future
Business environments change fast—and your CRM must evolve even faster. Whether your team grows, adopts new processes, or expands into new markets, Integra CRM scales effortlessly without compromising performance or user experience, ensuring your growth never outgrows Integra.
Explore the Innovations
Perfectly suited for organizations of all sizes.
Lead Management
Capture, qualify, and nurture leads efficiently with automated workflows, scoring, and unified engagement tracking—helping teams convert prospects faster and more consistently.
Contact Management
Centralize customer information, communication history, and interactions to build stronger relationships and deliver personalized engagement at scale.
Account Management
Organize and manage customer organizations, hierarchies, linked contacts, and revenue activities for complete visibility across key accounts.
Deal Management
Track opportunities across pipelines, manage forecasts, evaluate win/loss metrics, and accelerate revenue with structured deal progression tools.
Activity Management
Manage calls, meetings, tasks, and follow-ups with complete timelines—ensuring every interaction is tracked and executed on time.
Service & Support
Streamline case creation, SLA tracking, escalations, and resolution workflows—ensuring faster response times and improved customer satisfaction.
Ticketing System
Centralize multi-channel tickets with automated assignment, prioritization, SLA monitoring, and resolution workflows for seamless customer support.
Knowledge Base
Create, manage, and publish solution articles to empower teams and customers with self-service access to accurate information.
Project Management
Plan, assign, and monitor project tasks, timelines, and deliverables to ensure successful execution of customer-related projects.
Document Management
Manage files, contracts, proposals, and documents securely with version control, tagging, and permission-based access.
Forecasting & Revenue Management
Predict sales, evaluate revenue trends, and align targets with actionable insights that strengthen financial planning.
Campaign Management
Create, automate, and track multi-channel campaigns with real-time performance metrics to maximize marketing ROI.
Reports & Dashboards
Access real-time analytics and visual insights with configurable dashboards and advanced reporting tools that empower data-driven decision-making.
Workflow Automation
Automate repetitive tasks, approvals, lead assignments, notifications, and data updates to ensure consistent, efficient CRM operations.
Integrations
Connect CRM with ERP, email, telephony, chat, social media, APIs, and third-party apps for seamless data exchange and unified workflows.
Admin & Security
Control user roles, permissions, audit logs, data access, security policies, and compliance to ensure a safe and governed CRM environment.