Privacy policy

Integra is developed and owned by Incien IT Solutions Pvt Ltd, 41, Circular Road, United India Colony, Kodambakkam, Chennai, Tamil Nadu 600024, India. In Sri Lanka, Singapore and Saudi Arabia, Integra is marketed by its partners RRAA One Technologies Pvt Ltd, ITree Solutions Pte Ltd and Onexea Establishment.

• Contact details you give us, such as your name, organisation, email address and phone number.
• Account details for people who use the Integra platform, such as user names and roles.
• Technical information, such as IP address, browser, device and pages visited.
• The business data our customers store in Integra, which remains theirs.

• To answer enquiries, arrange demos and provide quotes.
• To provide, secure, support and improve the Integra platform.
• To manage subscriptions and billing.
• To meet our legal and regulatory obligations.

We never sell personal information. We share it only with our group and Integra's marketing partners in your region, with service providers who help us run Integra under contract, and with authorities when the law requires it. Card and bank payments are handled by authorised payment providers; we do not store full card details.

Customer data is separated per organisation, encrypted in transit and at rest, and protected by role-based access and audit logging. We keep information only as long as needed for the purposes above or as the law requires.

You can ask to see, correct or delete personal information we hold about you, or object to its use, by writing to info@incien.com. We follow the data protection laws that apply where we operate, including India's Digital Personal Data Protection Act, Sri Lanka's Personal Data Protection Act, Singapore's Personal Data Protection Act 2012 and Saudi Arabia's Personal Data Protection Law.