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Integra for Hospital & Healthcare

One platform for all of healthcare

Registration, appointments, wards, labs, pharmacy, billing, insurance, staff and accounts, connected in one system.

Built for every kind of healthcare provider, in any country, on any device.

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  • Clinics
  • Nursing Homes
  • Multi-specialty Hospitals
  • Hospital Groups
modules
44modules
groups
11groups
suites
4suites

Why Integra

From scattered tools to one connected hospital

Many hospitals run registration in one tool, billing in another and accounts in a third. Integra puts them on one patient record, so the front desk, the wards and the accounts team see the same facts.

Less paperwork, more time for patients

  1. 01Without Integra: Patient details written again at every counter
    With Integra for Hospital & Healthcare: One patient record with a unique ID across every visit
  2. 02Without Integra: Long queues and no idea of waiting times
    With Integra for Hospital & Healthcare: Online booking, tokens and queue screens
  3. 03Without Integra: Bed status checked by phone with each ward
    With Integra for Hospital & Healthcare: A live bed board across wards and rooms
  4. 04Without Integra: Bed and service charges added by hand at discharge
    With Integra for Hospital & Healthcare: Charges accrued daily on a running bill
  5. 05Without Integra: Insurance claims tracked in spreadsheets
    With Integra for Hospital & Healthcare: Pre-authorisation to settlement on each patient
  6. 06Without Integra: Medicines found expired on the shelf
    With Integra for Hospital & Healthcare: Batch and expiry tracked, stock reduced as dispensed
  7. 07Without Integra: Bills re-keyed into the accounts package
    With Integra for Hospital & Healthcare: Every bill and receipt posts straight to the ledger

Highlights

The patient journey

Every patient, one complete record

From the first appointment to discharge and follow-up, every step is recorded once and shared with every department that needs it.

  1. 1

    Registration

    New and repeat patients registered once, with a unique health ID.

  2. 2

    Appointments & queues

    Online booking, doctor slots, tokens and queue screens.

  3. 3

    Consultation and EMR

    Notes, vitals, ICD-10 diagnosis, orders and e-prescriptions.

  4. 4

    Lab & radiology

    Orders, samples, results and reports linked to the visit.

  1. 5

    Admission and wards

    Bed allocation, transfers, nursing notes and doctor rounds.

  2. 6

    Pharmacy

    Prescriptions dispensed with batch and expiry control.

  3. 7

    Discharge

    Discharge summary, clearance and final bill in one flow.

  4. 8

    Follow-up

    Reminders, reports and feedback on the patient's phone.

Billing & Insurance

Bills that post themselves

OPD, IPD, pharmacy and insurance billing on one patient account. Every bill and receipt flows into receivables and the general ledger.

  1. 1

    OPD & IPD billing

    Tariffs, packages, deposits and a running bill with bed charges accrued every day.

  2. 2

    Insurance & TPA

    Pre-authorisation, claims, deductions and settlements tracked against each insured patient.

  3. 3

    Corporate and credit

    Corporate tariffs, eligibility and monthly statements for credit patients.

  4. 4

    Straight to the ledger

    Bills, receipts, refunds and doctor payouts post to accounts automatically.

Modules

Every module in Integra for Hospital & Healthcare

44 modules in 11 groups. Start with what you need and switch on the rest as you grow.

Group 01 · 4 modules

Patient Access

  • Patient RegistrationOne patient record with a unique ID across every visit and department.From Starter
  • Appointments & SchedulingDoctor calendars, slots and bookings from the desk, phone or app.From Starter
  • OPD Queue & TokensTokens and queues that keep outpatient flow moving.From Starter
  • Front Office & EnquiryEnquiries, visitor passes and patient help at the front desk.From Growth
Group 02 · 7 modules

Clinical Care

  • Electronic Medical Records (EMR)The full clinical history of each patient, in one place.From Starter
  • OPD ConsultationDoctor desk for outpatient consultations, orders and prescriptions.From Starter
  • Inpatient (IPD) & AdmissionsAdmission to discharge, with transfers and clinical notes.From Growth
  • Nursing StationNursing care, charts and medication administration on the ward.From Growth
  • Operation TheatreSurgery scheduling, theatre use and surgical records.From Premium
  • Emergency & CasualtyFast registration, triage and treatment for emergency patients.From Premium
  • TeleconsultationVideo consultations with records and billing on the same system.Add-on
Group 03 · 3 modules

Diagnostics

  • LaboratoryOrders, samples, results and reports for the lab.From Growth
  • Radiology & ImagingImaging orders, scheduling and reports.From Premium
  • Blood BankDonors, blood units, cross-matching and issue.Add-on
Group 04 · 4 modules

Pharmacy & Stores

  • PharmacyOutpatient and inpatient pharmacy with batch and expiry control.From Starter
  • Central Store & InventoryMedicines, consumables and general stock across stores.From Growth
  • Purchase & ProcurementPurchase requests to goods receipt and supplier bills.From Growth
  • CSSDSterilisation of instruments and sets.Add-on
Group 05 · 4 modules

Billing & Insurance

  • OPD BillingConsultation, test and procedure billing at the counter.From Starter
  • IPD Billing & PackagesRunning bills for inpatients with packages and deposits.From Growth
  • Insurance & TPAInsured patients from pre-authorisation to settlement.From Growth
  • Corporate & Credit BillingCorporate tie-ups and credit patients billed to the right party.From Premium
Group 06 · 6 modules

Wards & Facilities

  • Bed ManagementLive bed status across wards, rooms and categories.From Growth
  • Housekeeping & LinenCleaning schedules and linen across wards.From Premium
  • Biomedical EquipmentMedical equipment, maintenance and service contracts.From Premium
  • AssetsHospital assets from purchase to disposal.From Enterprise
  • Diet & KitchenPatient diets and kitchen orders.Add-on
  • AmbulanceAmbulance requests, trips and charges.Add-on
Group 07 · 3 modules

Finance & Accounts

  • Accounts & FinanceEvery bill, receipt and payment posted to one ledger.From Premium
  • Doctor PayoutsConsultant fees and revenue sharing, worked out by rule.From Premium
  • Budgets & Cost CentresDepartment-wise budgets and profitability.From Enterprise
Group 08 · 3 modules

People & Rostering

  • Staff HR & PayrollDoctors, nurses and staff from joining to payslip.From Premium
  • Doctor & Nurse RosteringDuty rosters and shifts that keep every ward covered.From Premium
  • Training & CredentialsLicences, certifications and training records for clinical staff.From Enterprise
Group 09 · 3 modules

Quality & Records

  • Medical Records (MRD)Patient files, coding and record requests.From Premium
  • Quality & IncidentsIncidents, audits and quality indicators.From Premium
  • Consent & Access AuditPatient consent and a full log of who viewed or changed records.From Starter
Group 10 · 3 modules

Patient Engagement

  • Patient CommunicationReminders, reports and alerts on every channel.From Starter
  • Feedback & GrievancePatient feedback and complaints, tracked to closure.From Growth
  • Referrals & MarketingReferring doctors, camps and outreach.From Premium
Group 11 · 4 modules

Intelligence & Platform

  • Reports & AnalyticsDashboards for occupancy, revenue, collections and clinical activity.From Starter
  • Integra AIAI built into every module. It suggests, people decide.From Enterprise
  • Mobile Apps & PortalsApps and portals for patients, doctors and staff.From Starter
  • Integrations & Multi-facilityDevices, payments, insurers and several hospitals on one platform.From Starter

Optional packs

  • Blood Bank Pack

    Hospitals running an in-house blood bank

  • Support Services Pack

    Hospitals with CSSD, laundry, kitchen and ambulance services

  • Telemedicine Pack

    Hospitals and clinics offering online consultations

Connected hospital

Connected to everything around your hospital

Devices, payments, insurers and messages connect to the same patient and billing records.

  • Lab analysers

    Results from lab analysers flow into the lab module without retyping.

  • Imaging systems

    Radiology orders and reports connect to your imaging systems and viewers.

  • Payment gateway

    Patients pay online and the receipt posts to the ledger automatically.

  • SMS, WhatsApp & Email

    Appointment reminders, report alerts and bill links from the same system.

  • Patient and doctor apps

    Patients book and see reports; doctors see their worklist anywhere.

  • Biometric attendance

    Staff attendance from biometric devices feeds rosters and payroll.

  • Secure role-based access

    Doctors, nurses and staff see only what their role allows, and every access is logged.

  • Multiple facilities

    Run several hospitals and clinics on one platform with group reports.

Integra AI

Smarter every day, with people in control

AI built into every module. It suggests, people decide.

  • 01

    AI Assistant

    Ask about occupancy, collections or pending claims in plain language and get answers from your own records.

  • 02

    Occupancy Forecasts

    Expected admissions and discharges help plan beds and staff.

  • 03

    Early Warnings

    Pending claims, unbilled services and near-expiry stock are flagged early.

  • 04

    Smart Documents

    Referral letters, insurance forms and bills are read and filed against the right patient.

AI suggests, people decide. Integra does not make clinical decisions.

Brochures

Brochures for Integra for Hospital & Healthcare

Read them online or download the PDF to share with your team.

Suites used

The Integra suites behind Integra for Hospital & Healthcare

Every industry pack runs on the same core. These suites carry the rest of the work.

Get started

Let's build your connected hospital

Tell us how your hospital works and we will show you Integra running your front desk, wards and billing.

Book a demoTalk to sales
  1. 01

    Discover

    We map your departments, tariffs and workflows.

  2. 02

    Configure

    Wards, beds, services, tariffs and roles are set up.

  3. 03

    Connect

    Analysers, payment gateway and messaging are linked.

  4. 04

    Migrate

    Patients, masters, stock and opening balances are loaded.

  5. 05

    Train

    Front office, nurses, doctors and accounts get started.

  6. 06

    Grow

    Add departments, theatres and new facilities any time.