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Integra for Hospitality

One platform for every guest

Rooms, reservations, restaurants, kitchens, banquets, stores, staff and accounts, connected in one system.

Built for hotels, resorts, restaurants and cafes, in any country, on any device.

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  • Hotels & Resorts
  • Restaurants & Cafes
  • Bars & Cloud Kitchens
  • Groups & Chains
modules
66modules
groups
12groups
suites
5suites

Why Integra

From scattered tools to one connected business

Many hospitality businesses run reservations, restaurant billing, delivery apps and accounts in separate tools. Integra puts them on one guest record, so the front desk, the kitchen and the accounts team see the same facts.

Less admin, more time for guests

  1. 01Without Integra: Rooms updated by hand on every booking site
    With Integra for Hospitality: Rates and rooms synced with OTAs automatically
  2. 02Without Integra: Guests wait at the desk while forms are filled
    With Integra for Hospitality: ID capture and digital registration in minutes
  3. 03Without Integra: Restaurant bills carried to the front desk
    With Integra for Hospitality: Outlet charges post straight to the guest folio
  4. 04Without Integra: A separate tablet for every delivery app
    With Integra for Hospitality: Every delivery order lands in the same POS
  5. 05Without Integra: Paper KOTs lost between counter and kitchen
    With Integra for Hospitality: Orders routed to the right kitchen station
  6. 06Without Integra: Food cost guessed at month end
    With Integra for Hospitality: Recipes show the cost of every dish
  7. 07Without Integra: Folios and bills re-keyed into the accounts
    With Integra for Hospitality: Every folio and bill posts straight to the ledger

Highlights

The guest journey

Every guest, one complete record

From the first booking or table order to the final bill and the next visit, every step is recorded once and shared with every team that needs it.

  1. 1

    Book

    Booking engine, OTAs and table reservations on live availability.

  2. 2

    Arrive

    Guest profile, ID capture and digital registration.

  3. 3

    Stay

    Housekeeping, requests and concierge tracked to completion.

  4. 4

    Dine

    Table, room service, bar and QR orders on one POS.

  1. 5

    Order in

    Website and delivery-app orders straight to the kitchen.

  2. 6

    Celebrate

    Banquets, catering and events planned and billed in full.

  3. 7

    Settle

    One clear folio or bill, paid by card, wallet or account.

  4. 8

    Return

    Feedback, loyalty and offers bring guests back.

Revenue & Food Cost

More revenue, less waste

Sell every room and every table at the right price, and know what every plate costs to serve.

  1. 1

    Channel manager

    Two-way OTA connectivity keeps rates and rooms in step on every channel.

  2. 2

    Revenue management

    Occupancy forecasts, pickup and rate suggestions, with ADR and RevPAR.

  3. 3

    Recipe costing

    Recipes reduce stock by ingredient and show the margin of every item.

  4. 4

    Straight to the ledger

    Folios, outlet bills and purchases post to accounts automatically.

Modules

Every module in Integra for Hospitality

66 modules in 12 groups. Start with what you need and switch on the rest as you grow.

Group 01 · 5 modules

Reservations & Distribution

  • ReservationsEvery booking, from walk-ins to groups, on one live room calendar.From Starter
  • Booking EngineCommission-free direct bookings from your own website.From Starter
  • Channel ManagerRates and inventory synced with online travel agencies.From Growth
  • Rates & PackagesRoom rates, plans and packages by season and segment.From Starter
  • Revenue ManagementRates that respond to demand, with forecasts and pickup.From Premium
Group 02 · 6 modules

Front Office

  • Check-in & Check-outFast arrivals and departures, with ID capture and digital forms.From Starter
  • Room Allocation & Tape ChartVisual room plan for assigning, moving and blocking rooms.From Starter
  • Guest ProfilesEvery guest's stays, preferences and history.From Starter
  • Cashiering & FoliosGuest folios with charges from every outlet.From Starter
  • Night AuditDay close with room charges, checks and reports.From Growth
  • Guest Requests & ConciergeRequests and services tracked to completion.From Growth
Group 03 · 4 modules

Housekeeping & Rooms

  • HousekeepingRoom cleaning schedules and live room status.From Starter
  • Laundry & LinenGuest laundry and hotel linen, issued and returned.From Growth
  • MinibarMinibar stock and consumption charged to the guest.From Growth
  • Lost & FoundItems found, stored and returned on record.From Growth
Group 04 · 7 modules

Restaurants & Bars

  • POS BillingFast billing for dine-in, takeaway and delivery on any device.From Starter
  • Table ManagementA live floor plan of tables, covers and running orders.From Starter
  • Payments & SettlementEvery way to pay, split and settle.From Starter
  • Discounts & OffersDiscounts, happy hours and combos applied by rule.From Starter
  • Shift & Day CloseCash drawer, shift handover and day-end in a few clicks.From Starter
  • Room ServiceIn-room dining from order to delivery and folio.From Growth
  • Bar & LiquorBar sales by peg and bottle, with liquor stock registers.Add-on
Group 05 · 5 modules

Ordering Channels

  • Captain AppWaiters take orders at the table on their phones.From Growth
  • QR Table OrderingGuests scan, order and pay from the table.From Growth
  • Online OrderingCommission-free orders from your own website and app.From Growth
  • Aggregator IntegrationOrders from food delivery apps straight into the POS.From Growth
  • Delivery ManagementOwn delivery riders, assigned and tracked.From Premium
Group 06 · 5 modules

Kitchen & Menu

  • Kitchen Orders (KOT)Orders printed or displayed at the right station.From Starter
  • Kitchen Display (KDS)Screens that replace paper tickets in the kitchen.From Growth
  • Menu ManagementOne menu, priced by outlet, channel and time.From Starter
  • Recipes & Food CostingRecipes that reduce stock and show the cost of every dish.From Growth
  • Central KitchenProduction at a base kitchen and supply to outlets.Add-on
Group 07 · 3 modules

Banquets, Catering & Events

  • Banquet & Event BookingHalls, events and packages booked without clashes.From Premium
  • Function Sheets & BillingEvery event detail shared with each department, billed in full.From Premium
  • Catering & EventsCatering orders and private events, quoted and billed.Add-on
Group 08 · 6 modules

Billing & Finance

  • City Ledger & Corporate BillingCompanies and agents billed on credit, with statements.From Growth
  • Payments & DepositsCard and online payments matched to folios.From Starter
  • Commissions & AgentsTravel agent and OTA commissions worked out by rule.From Premium
  • Accounts & FinanceEvery folio, bill and payment posted to one ledger.From Premium
  • Expenses & Petty CashOutlet expenses and petty cash, approved and recorded.From Growth
  • Budgets & Cost CentresDepartment budgets and profitability by outlet and property.From Enterprise
Group 09 · 6 modules

Stores & Engineering

  • Inventory & StoresFood, beverage and general stores across outlets.From Growth
  • PurchaseRequests to goods receipt and supplier bills.From Growth
  • Wastage & VarianceKnow what was used, wasted or missing.From Premium
  • Maintenance & EngineeringBreakdowns and preventive maintenance across rooms and plant.From Premium
  • AssetsHotel assets from purchase to disposal.From Enterprise
  • Energy & UtilitiesMeter readings and utility costs per occupied room.From Enterprise
Group 10 · 6 modules

Guest Engagement

  • Guest CommunicationConfirmations, pre-arrival and in-stay messages on every channel.From Starter
  • Feedback & ReviewsGuest feedback and online reviews, tracked and answered.From Growth
  • Loyalty & CRMRepeat guests rewarded and marketed to.From Premium
  • Reservations & WaitlistTable bookings and walk-in queues managed together.From Growth
  • CampaignsSMS, WhatsApp and email campaigns to the right customers.From Growth
  • Spa, Activities & ClubsSpa, wellness, activities and memberships billed to the guest.Add-on
Group 11 · 4 modules

People & Rostering

  • Staff HR & PayrollEvery employee from joining to payslip.From Premium
  • Duty RosteringShifts and rosters across departments.From Premium
  • Training & GroomingTraining programmes and standards for every team.From Enterprise
  • Tips & Service ChargeTips and service charge shared by rule.From Premium
Group 12 · 9 modules

Groups & Platform

  • Central ReservationsOne reservation desk for every hotel in the group.From Enterprise
  • Central Menu & PricingOne menu pushed to every outlet, with local prices.From Premium
  • Franchise ManagementFranchise outlets, royalties and supply.From Enterprise
  • Multi-brand & Cloud KitchensSeveral brands from one kitchen or across many.From Enterprise
  • Reports & AnalyticsOccupancy, ADR, RevPAR and outlet revenue at a glance.From Starter
  • Integra AIAI built into every module. It suggests, people decide.From Enterprise
  • Mobile AppsApps for guests, housekeeping and managers.From Starter
  • Owner AppLive sales and alerts on the owner's phone.From Starter
  • Integrations & Multi-propertyDoor locks, payments, OTAs and several hotels on one platform.From Starter

Optional packs

  • Leisure Pack

    Resorts and hotels with spa, activities or clubs

  • Bar & Liquor Pack

    Restaurants with a bar or pub

  • Catering & Events Pack

    Restaurants that run catering and private events

  • Central Kitchen Pack

    Brands with a central or base kitchen supplying outlets

Connected hospitality

Connected to everything around your guests

OTAs, door locks, payments, delivery apps and messages connect to the same guest and billing records.

  • Online travel agencies

    OTA bookings flow straight into reservations through the channel manager.

  • Food delivery apps

    Delivery orders, menus and item availability kept in sync.

  • Door locks

    Key cards issued from check-in, linked to the room and stay.

  • Payments

    Card and online payments posted to the folio or bill.

  • Printers and kitchen screens

    Receipt and KOT printers and kitchen displays at every outlet.

  • SMS, WhatsApp & Email

    Confirmations, order updates and offers from the same system.

  • Works offline

    Restaurant billing keeps running when the internet drops.

  • Many properties and outlets

    Hotels, restaurants and brands on one platform with group reports.

Integra AI

Smarter every day, with people in control

AI built into every module. It suggests, people decide.

  • 01

    AI Assistant

    Ask about occupancy, covers, ADR or food cost in plain language.

  • 02

    Demand Forecasts

    Expected occupancy and covers help plan rates, staff and prep.

  • 03

    Rate Suggestions

    Suggested room rates by date and type, ready for approval.

  • 04

    Review Summaries

    Guest reviews summarised by theme for the right team.

AI suggests, people decide. Every AI action is approved and logged.

Brochures

Brochures for Integra for Hospitality

Read them online or download the PDF to share with your team.

Suites used

The Integra suites behind Integra for Hospitality

Every industry pack runs on the same core. These suites carry the rest of the work.

Get started

Let's build your connected hospitality business

Tell us how your hotel or restaurant works and we will show you Integra running your bookings, outlets and kitchen.

Book a demoTalk to sales
  1. 01

    Discover

    We map your properties, outlets and workflows.

  2. 02

    Configure

    Rooms, rates, menus, outlets and roles are set up.

  3. 03

    Connect

    OTAs, delivery apps, locks and payments are linked.

  4. 04

    Migrate

    Guests, bookings, menus and stock are loaded.

  5. 05

    Train

    Front office, F&B, kitchen and accounts get started.

  6. 06

    Grow

    Add properties, outlets and brands any time.