Integra Customer Suite · Omnichannel & Contact Centre
Shared Inbox
Email, chat, WhatsApp and social in one inbox.
Available from the Starter plan
What it includes
- Email and web chat
- WhatsApp and social messages
- Canned replies
- Collision detection
Get started
Let's build your connected customer teams
Tell us how your teams work and we will show you the Customer Suite running your sales and service.
- 01
Discover
We map your sales, marketing and service processes.
- 02
Configure
Pipelines, fields, SLAs, templates and roles are set up.
- 03
Connect
Email, telephony, chat and WhatsApp are linked.
- 04
Migrate
Contacts, accounts, open deals and tickets are loaded.
- 05
Train
Sales, marketing and service teams get started.
- 06
Grow
Add teams, channels and partners any time.